This Legal Hub covers all public-facing legal documents for the Fynro Studios agency website (fynro.co.uk). It does not apply to any Fynro Studios SaaS products, which have their own separate legal frameworks.

Website Terms of Use

Version 1.0 — June 2026 — Governing law: England and Wales

1. Who We Are

These Website Terms of Use govern your use of fynro.co.uk (the "Website"). By accessing or using this Website, you agree to these terms. If you do not agree, please stop using the Website.

"Fynro Studios", "we", "us" and "our" means Fynro Studios Ltd, a private limited company registered in England and Wales.

2. Purpose of the Website

This Website provides general information about Fynro Studios, our services, project examples, pricing guidance, and contact routes. It is intended to help prospective clients understand what we do.

Nothing on this Website constitutes a binding offer to supply services, a formal quotation, or professional advice of any kind. Any price indications, timelines, or service descriptions are illustrative until confirmed in writing in a separate project agreement.

3. Acceptable Use

You agree to use this Website only for lawful purposes. You must not:

• Attempt to gain unauthorised access to any part of the Website or its underlying systems
• Introduce malware, viruses, or any code designed to disrupt or damage the Website
• Scrape, copy, or reproduce Website content for commercial purposes without our written permission
• Impersonate Fynro Studios or any other person or entity
• Use the Website to transmit unsolicited communications or spam
• Use the Website in any way that violates applicable UK law

We may block or restrict access to any user we reasonably believe is misusing the Website.

4. Intellectual Property

All content on this Website — including design, text, graphics, code, logos, and visual assets — is owned by or licensed to Fynro Studios Ltd. All rights are reserved.

You may view content for personal, informational use only. You may not copy, republish, adapt, distribute, or commercially exploit any Website material without our prior written consent.

5. Third-Party Links and Services

The Website may contain links to third-party websites and services. These are provided for convenience only. We do not control those sites and are not responsible for their content, privacy practices, or availability.

Some Website functions — including contact form handling and newsletter management — may use third-party providers such as Brevo. How personal data is handled in those cases is explained in the Privacy Policy (Section 3 of this Hub).

6. Disclaimers and Limitation of Liability

This Website is provided on an "as is" and "as available" basis. We take reasonable care with its content but do not guarantee that it will always be accurate, complete, or up to date.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded under English law.

Subject to the above, Fynro Studios Ltd is not liable for any indirect or consequential loss, loss of profits, loss of business opportunity, or loss arising from reliance on Website content alone. Our total aggregate liability to you arising from your use of this Website shall not exceed £100.

7. Governing Law

These Website Terms are governed by the laws of England and Wales. Any disputes arising from use of this Website shall be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights you may have under the law of your location.

8. Changes to These Terms

We may update these terms at any time by publishing a revised version on this page. Continued use of the Website after any update constitutes acceptance of the revised terms.

Client Terms of Service

Version 1.0 — June 2026 — Applies to all paid project engagements

1. These Terms

These Client Terms of Service ("Terms") govern all paid engagements between Fynro Studios Ltd ("Fynro", "we") and the client named in the relevant project agreement, proposal, or invoice ("Client", "you").

Where a signed project agreement, statement of work (SOW), or service agreement exists, that document takes precedence over these Terms in the event of any conflict. These Terms apply to all other aspects of the engagement not covered by a project-specific document.

2. Services

Fynro Studios provides bespoke digital services including website design and development, application development, AI integration, automation workflows, and related consulting. The specific scope, deliverables, timeline, and price for each project are set out in the relevant proposal, SOW, or service agreement.

We do not guarantee specific business outcomes (such as increased revenue, search rankings, or lead volumes) from any project. We do commit to delivering work with reasonable care and skill in accordance with the agreed scope.

3. Quotations and Proposals

All quotations and proposals are valid for 30 days from the date of issue unless otherwise stated. Acceptance of a proposal (in writing, by email, or by paying an invoice) constitutes agreement to these Terms and the project-specific scope.

Any scope changes requested after acceptance will be handled as a change request and may require a revised timeline or additional fee, agreed in writing before work proceeds.

4. Payment

4.1 Fees and Invoicing

Fees are as set out in the relevant proposal or invoice. All prices are exclusive of VAT. Where Fynro Studios is VAT-registered, VAT will be added at the applicable rate. Payment is due on the terms stated on the invoice.

4.2 Payment Schedule

Unless otherwise agreed in writing, the following schedule applies:

• Projects under £5,000: 100% payment in advance
• Projects £5,000–£15,000: 50% deposit before work commences, 50% on delivery
• Projects over £15,000: milestone-based schedule agreed in the project agreement

4.3 Late Payment

If payment is not received by the due date, Fynro reserves the right to suspend work and charge interest on the outstanding amount at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Work will resume once payment (including any accrued interest) is received in full.

5. Client Responsibilities

To allow us to deliver your project effectively, you agree to:

• Provide all required content, assets, access credentials, and feedback in a timely manner
• Designate a single point of contact with authority to approve deliverables
• Review and approve deliverables within the timeframes agreed in the project schedule
• Ensure that all content and materials you provide do not infringe any third-party intellectual property rights

Delays caused by late provision of content, feedback, or approvals may extend the project timeline and could incur additional fees, which will be communicated in advance.

6. Intellectual Property

6.1 Client-Owned IP on Completion

Upon receipt of full payment, all intellectual property rights in the final deliverables created specifically for the Client under the project are assigned to the Client, unless otherwise agreed in writing.

6.2 Fynro Retained IP

Fynro retains all intellectual property rights in:

• Pre-existing tools, frameworks, code libraries, templates, and methodologies used in delivering the project
• Any general know-how or processes developed by Fynro independently of the Client project

Where Fynro incorporates pre-existing IP into deliverables, the Client is granted a perpetual, non-exclusive licence to use that IP as part of the delivered project.

6.3 Third-Party Licences

Some deliverables may incorporate third-party licensed components (fonts, stock images, plugins, APIs). The Client is responsible for obtaining and maintaining any required licences for continued use of such components after project delivery.

6.4 Portfolio Use

Fynro may reference the Client's name and describe the nature of the project in our portfolio, case studies, and marketing materials, unless the Client requests otherwise in writing before the project commences.

7. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party in connection with the project, and to use such information only for the purposes of the engagement. This obligation survives termination of the project for a period of three years. In the case of trade secrets or information specifically designated as confidential in writing, this obligation shall continue indefinitely.

This obligation does not apply to information that is or becomes publicly available through no breach of this clause, was already known to the receiving party, or is required to be disclosed by law.

8. Limitation of Liability and Warranty Disclaimer

Fynro's total aggregate liability to the Client under or in connection with any project shall not exceed the total fees paid by the Client under that project.

Fynro is not liable for any indirect, consequential, or special loss, loss of profit, loss of business, or loss of data arising from the project or these Terms.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded under English law.

Services are provided with reasonable care and skill but without any guarantee of uninterrupted operation, error-free performance, or specific commercial results including (without limitation) increased revenue, website traffic, search engine rankings, or lead generation. This applies with particular force to AI and automation projects, where outputs are subject to the inherent limitations of AI technology.

9. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from circumstances beyond that party's reasonable control. This includes, but is not limited to, acts of God, natural disasters, war, civil unrest, pandemic, government action, power outages, internet infrastructure failures, or failure of third-party service providers including cloud hosting and AI API providers.

The affected party shall notify the other as soon as reasonably practicable. If the force majeure event continues for more than 30 days, either party may terminate the affected project on written notice, with payment due for work completed up to the date of termination.

10. Termination

The Client may terminate a project by giving 14 days' written notice. In such case:

• All work completed to the date of termination is payable
• Any non-refundable third-party costs committed on the Client's behalf are payable
• A reasonable fee for work in progress at the date of notice is payable

10.2 Termination by Fynro

Fynro may terminate a project with 14 days' written notice if the Client fails to pay an overdue invoice, fails to provide required content or approvals for more than 30 days, or materially breaches these Terms. In such case, all fees for work completed to the date of termination are due immediately.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from a project engagement shall be subject to the exclusive jurisdiction of the courts of England and Wales. We would always prefer to resolve disputes informally before legal proceedings — please contact legal@fynro.co.uk in the first instance.

12. Changes to These Terms

We may update these Terms from time to time. The version in force at the time a project agreement is entered into applies to that project. Updated Terms apply to new projects commenced after the update date.

Privacy Policy

Version 1.0 — June 2026 — UK GDPR & DPA 2018

1. Who We Are and How to Contact Us

Fynro Studios Ltd is the data controller for personal data collected via fynro.co.uk.

2. What Personal Data We Collect and Why

2.1 Website Visitors

When you visit fynro.co.uk, we may collect limited technical data automatically, including your IP address, browser type, device type, pages visited, referral source, and session timestamps. This is used to maintain the security and performance of the Website.

Legal basis: Legitimate interest (ensuring the security and proper functioning of our Website).

2.2 Enquiries and Contact Forms

If you contact us via our contact form or email, we collect your name, email address, company name (if provided), phone number (if provided), and the content of your message. We use this to respond to your enquiry and assess project fit.

Legal basis: Legitimate interest (responding to pre-contract enquiries) and/or steps taken prior to entering into a contract.

2.3 Newsletter Subscribers

If you subscribe to our newsletter, we collect your email address and use it to send you updates about Fynro Studios services, project news, and relevant industry content.

Legal basis: Consent. You may withdraw consent and unsubscribe at any time using the unsubscribe link in any email or by contacting legal@fynro.co.uk.

2.4 Project Clients

If you engage Fynro for a paid project, we collect the personal data necessary to deliver the project and manage the business relationship, including: name, email, phone number, company details, billing address, payment information (processed via WorldFirst), and any personal data contained in content you provide to us for the project.

Legal basis: Performance of a contract; legal obligation (financial record-keeping).

3. Third-Party Service Providers

We use the following third-party providers who may process personal data on our behalf:

We do not sell personal data to third parties. We do not share personal data with third parties for their own marketing purposes.

4. Data Retention

5. International Data Transfers

We use Brevo (EU-based) and Krystal Hosting Ltd (UK-based) as service providers. Where any personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

6. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict, port, and object to processing of your personal data. To exercise any right, email legal@fynro.co.uk. We will respond within one calendar month.

You also have the right to complain to the ICO at ico.org.uk or on 0303 123 1113 if you are unhappy with how we handle your data.

7. Cookies

Cookie use on fynro.co.uk is explained in the Cookie Policy (Section 4 of this Hub).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified by a prominent notice on the Website before they take effect.

Cookie Policy

Version 1.0 — June 2026 — UK PECR & UK GDPR

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site function correctly, remember your preferences, and provide information to the site owner about how the site is used.

2. Cookies We Use

We do not use advertising cookies or cross-site tracking without your explicit consent.

3. Cookie Consent

On your first visit to fynro.co.uk, a cookie banner will appear. Only Strictly Necessary cookies are active before you make a choice. You may accept all cookies, reject non-essential cookies, or manage preferences by category.

You can change your preferences at any time via the Cookie Settings link in the Website footer. Your preference is stored for 12 months.

4. Managing Cookies via Your Browser

You can also manage cookies through your browser settings. Blocking all cookies may affect the functionality of the Website. Refer to your browser's help section for guidance.

5. Changes to This Policy

We will update this policy when we add, change, or remove cookies from the Website. The version number and date will be updated accordingly.

AI Disclaimer

Version 1.0 — June 2026

1. About This Notice

Fynro Studios builds and delivers AI-powered systems for clients, including AI assistants, automation workflows, and AI-integrated applications. This disclaimer applies to any AI demonstrations, examples, or descriptions of AI capabilities shown on fynro.co.uk, and to all AI systems delivered to clients.

2. AI Outputs Are Not Professional Advice

Any AI-generated output — whether demonstrated on this Website or delivered as part of a client project — is provided for informational or functional purposes only. AI outputs do not constitute legal, financial, medical, professional, or any other form of regulated advice.

You should not rely solely on AI-generated outputs for decisions that carry legal, financial, regulatory, or safety implications without independent verification by a suitably qualified professional.

3. Limitations of AI Systems

All AI systems have inherent limitations. These include:

• AI outputs may be inaccurate, incomplete, or outdated
• AI systems may produce different outputs to the same input on different occasions
• AI systems trained on publicly available data may reflect biases present in that data
• AI outputs should always be reviewed by a human before being acted upon in a professional context

4. Third-Party AI Providers

AI features developed for clients may incorporate third-party AI APIs, including but not limited to Anthropic Claude. Where third-party AI is used, data handling is subject to both Fynro Studios' data protection framework and the relevant provider's terms and privacy policy.

Where AI is incorporated into a client project, the specific AI provider and relevant data handling arrangements will be disclosed in the project agreement or statement of work.

5. Client Responsibility

Clients who deploy AI systems built by Fynro Studios are responsible for ensuring their use of those systems complies with applicable laws, including UK GDPR, the UK AI regulatory framework, and any sector-specific regulations. Fynro Studios can advise on general best practice but does not provide legal compliance advice.

6. Limitation of Liability

To the maximum extent permitted by law, Fynro Studios Ltd accepts no liability for any loss or damage arising from reliance on AI-generated outputs, whether demonstrated on this Website or incorporated into a delivered client system. This limitation does not apply to death or personal injury caused by negligence or any other liability that cannot lawfully be excluded.

Subprocessors

Version 1.0 — June 2026 — UK GDPR Article 28

1. About This List

This page lists the third-party companies (subprocessors) that Fynro Studios Ltd may engage to process personal data in connection with the operation of the agency website (fynro.co.uk) and general client project delivery.

Note: individual client projects may involve additional subprocessors specific to that project (e.g. hosting providers chosen for a client's product). These will be disclosed in the relevant project agreement or statement of work.

2. Current Subprocessors — Agency Operations

We require all subprocessors to implement appropriate technical and organisational security measures and to process data only on our instructions.

3. Project-Specific Subprocessors

For paid client projects, additional subprocessors may be involved depending on the technology stack agreed for that project (e.g. hosting providers, payment processors, AI API providers). These will be disclosed in writing in the project agreement before work commences.

4. Changes to This List

We will update this list when subprocessors are added or removed. Clients under formal project agreements will be notified of material changes to subprocessors handling their project data.

Fynro Studios Ltd | Company No. 16832070 | 2 Frederick Street, Kings Cross, London, WC1X 0ND

legal@fynro.co.uk | ico.org.uk | Last updated: June 2026